Responsible Gambling
Who can use this hub?
The hub is for adults only. The legal age to gamble in Canada depends on the province: 19 in most provinces and territories, and 18 in Alberta, Manitoba and Quebec. If you are under the age that applies to you, please leave the site.
Where can you get help in Canada?
Most help services are provincial, so use the one for your province and check its website for current hours and contact details.
| Service | What it offers |
|---|---|
| ConnexOntario | Free, confidential support and referrals for Ontario residents |
| GameSense | Responsible gambling information and tools in British Columbia |
| Responsible Gambling Council | Research and resources on safer gambling |
| Gamblers Anonymous | Peer support groups |
| Provincial services | Search for your province's official gambling help service |
If you are in crisis or worried about your safety, call or text 9-8-8 (Suicide Crisis Helpline) or contact emergency services.
What limits should you set?
Choose a spending limit, a time limit and which days you play before you start, and use the deposit limit tools in your casino account. Only stake money you can afford to lose, never money for bills or savings. Our safer-play guide has more detail.
What are the signs of gambling harm?
- Spending more money or time than planned
- Chasing losses
- Hiding gambling or lying about it
- Borrowing to gamble or falling behind on bills
- Feeling anxious, guilty or irritable about gambling
What is self-exclusion?
Self-exclusion lets you ask an operator, or a provincial program, to block you from gambling for a set period. What exists and how it works varies by province and by operator, so contact your provincial regulator or the casino to find out which options apply to you.
What protections apply on gambling sites?
Protections depend on where an operator is licensed and on the rules in your province. A site licensed or regulated for your province usually gives you a clearer route for complaints than one that is not, but this hub cannot tell you which is which. Look for operator and licence details and confirm them with the regulator.